GRIDSMART

Guides, Best Practices and Presentations 23

• GRIDSMART User Guide
• Installation Best Practices (11_2018)
• Installation Guide (2017)
• Intersection Design Guide (02-19-2019)
• Instructions for Distributors to Set Up Licenses on GS2 Processors

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Changelog 47

• Firmware Update Notice
• 21.3 (March 2021)
• 20.10.2 (January 2021)
• 20.10.1 (January 2021)
• 20.10 (October 2020)

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Known Issues 59

• Notice - Mobile Apps for iOS and Android Devices No Longer Available
• Notice - Some features of Events file specification not implemented
• Issue - Certain Password Characters Not Working for Local User Accounts
• Issue - Software update is Frozen at 40% or 50% - Front Panel LEDs
• Issue - Time zone change can cause issues with reports and logging

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Troubleshooting Resources 32

• TS1 Parallel Inputs and Outputs
• Troubleshooting Camera failures
• Camera(s) offline - no picture
• GRIDSMART Terminology
• Issues Accessing GRIDSMART Device Manager With Google Chrome on MacOS

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Video Resources 13

• Training Videos
• GRIDSMART Camera Connectivity
• Updating and Downloading Software
• Installing the Antenna
• Linking Client with GRIDSMART Cloud

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FAQs 64

• What do I need to request an RMA?
• How many Cameras can be connected at one time?
• How to contact Support
• What Characters can I use for the GS2 Local User Password
• How should a GRIDSMART Camera get installed?

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GRIDSMART Box FAQ 12

• What is the GRIDSMART Box and how does it work?
• How do I configure the Box?
• Can GRIDSMART distinguish bikes from motor vehicles?
• Do bikes in the box also activate any vehicle extension outputs assigned to the box?
• What kind of bike reporting is available?

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Service Bulletins 4

• TSB01272017 - GROUNDING OF SHIELDED CAT5e
• TSB05252016 - Installation of Antenna Adapter
• TSB11142016 - GS2 Ground
• TSB11112019 - Traditional Camera Grounding Best Practices

Tech Tips 3

• Installing SMCH
• Troubleshooting Camera Connection
• Camera Cable, GS2 I/O Module and Network Access

Terminology 51

• Admin and Publish Privileges
• Alerts Module
• Allow Side Entry
• Auto Reports
• Counts Module

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