Known Issues
As of early 2017, GRIDSMART no longer supports the mobile applications for iOS and Android devices. Engineering efforts are being placed on higher-impact fe...
Mon, 4 Jan, 2021 at 11:00 AM
Description: The specification for Event file entries includes codes for Intersection Flash (216), Camera Loss of Visibility (230), and Camera Regain Visibi...
Mon, 4 Jan, 2021 at 10:50 AM
Description: When creating or updating a password for a local user account within the GRIDSMART Device Manager, certain special characters may prevent accou...
Mon, 5 Apr, 2021 at 11:28 AM
Description: On the rare instance that a GS2 Processor is performing a software update and it freezes for an extended period (more than ten minutes), check ...
Mon, 15 Feb, 2021 at 11:34 AM
Description: If the time zone is changed through the device manager, some logging may become out of sync, including count data for reports. In some scenario...
Wed, 6 Jan, 2021 at 9:40 AM
There are a couple scenarios described below that could occur that will prevent you from connecting successfully using RDP. If your issue does not fall und...
Tue, 12 Jan, 2021 at 11:27 AM
There is a known issue for systems running versions later than 6.9 where extensions for a vehicle zone won't actually extend the call as expected. ...
Tue, 12 Jan, 2021 at 11:26 AM
A Flash Alert is triggered by an absence of any green phases for longer than 10 seconds. In pedestrian scenarios that use an All Pedestrian interval, the Wa...
Thu, 30 May, 2019 at 12:15 PM
When recommissioning a processor with a site configuration whose version doesn't match the software version of the processor, the client will incorrectl...
Tue, 27 Aug, 2019 at 10:39 AM
Issue When upgrading from 19.12 to 20.10, a bug exists where zones with assigned phases were not assigned the Stop-line zone type. Background 20.10 in...
Mon, 15 Feb, 2021 at 11:34 AM