Known Issues

Issue - VLC streaming the RTSP from a GS2 processor will stop after ~1 minute
Description: There has been reports of the RTSP streams from a GS2 processor freezing after ~ 1 to 2 minutes when using the VLC media player. After investi...
Wed, 28 Nov, 2018 at 4:52 PM
Issue - Client can crash while viewing site in flattened view
Description: When running the client and viewing a site with a flattened view, the client might crash.  Solution: We have found this problem to occur o...
Tue, 30 Oct, 2018 at 8:16 AM
Issue (Solved)- Traditional Cameras may be detected as Fisheye Cameras
Description -  Traditional Cameras may be detected as Fisheye cameras.  End users will see this in the engine diagnostic window or possibly receive alerts t...
Tue, 30 Oct, 2018 at 9:31 AM
Issue - ZTE modem will interrupt RTSP streams if "Let GRIDSMART use my network" is not checked
ISSUE: There is an issue with the ZTE modems on a processor where it will briefly disconnect the Public Network port on the processor whenever the ZTE modem...
Tue, 30 Oct, 2018 at 8:23 AM
Issue (Solved) - Replay does not show correct zone states when a publish occurred during the hour of replay data
Description - If you’re replaying data and a configuration change was published during the hour that data was collected, zone states will not be correct st...
Tue, 30 Oct, 2018 at 9:31 AM
Issue (Solved) - Phases & Calls Window doesn’t display correct info during Replay
Description - When using Replay on a site with multiple cameras, the Phases & Calls window does not show the complete set of phases and calls. If you’re...
Tue, 30 Oct, 2018 at 8:30 AM
Issue GS2 - Processor stuck in Recovery Mode
Description -  By design, if Windows does not shut down properly it will boot into a recovery mode. We have identified a situation that affects all GS2 Proc...
Tue, 30 Oct, 2018 at 8:33 AM
Issue - Low memory warning while using quad view through the API
Description - Using the API to generate a quad view is causing a low memory issue on the Processor.  The application is not utilizing memory correctly and ...
Tue, 30 Oct, 2018 at 8:41 AM
Issue - Some features of Events file specification not implemented
Description: The specification for Event file entries includes codes for Intersection Flash (216), Camera Loss of Visibility (230), and Camera Regain Visibi...
Tue, 30 Oct, 2018 at 8:42 AM
Issue (Solved)- Missing Camera will cause continuouse camera reboots in 6.6 and 6.7
Description: When the Processor cannot communicate with a configured camera, the Processor will reboot the cameras in an attempt to recover the missing came...
Tue, 30 Oct, 2018 at 9:32 AM