Known Issues
Description: The 20.10.1 Client has been found when attempting to authenticate and publish changes to systems running 19.10 or earlier using HTTP. Sites...
Sun, 31 Jan, 2021 at 10:19 PM
Description - Repeated calls to the quad view API (previously `/api/quadview/...`) exhaust Processor memory resources, causing slow-downs and/or restarts. ...
Sun, 24 Jan, 2021 at 10:13 PM
Description: GS2 Processors running v20.10 with Box detection zones can and most likely will experience restarts at night. Workaround: Delete the...
Sun, 24 Jan, 2021 at 9:52 PM
When attempting to download logs through the device manager, the browser may indicate that download failed due to a bad certificate. This will most likely h...
Tue, 12 Jan, 2021 at 11:32 AM
Description: If you successfully log in to GRIDSMART Device Manager but the site fails to load any elements or information, there may be an issue with a nul...
Wed, 6 Jan, 2021 at 2:53 PM
Description: If a report has already been generated for a day but there is an auto-report scheduled for the same day, the auto-report will not have all the ...
Wed, 6 Jan, 2021 at 2:47 PM
Issue Some 19.3 updates can cause the stored configuration to be corrupted, returning the processor configuration to Factory Default. Workaround The ...
Wed, 6 Jan, 2021 at 11:10 AM
Description: Generating a report in the Client results in “No Page to Display”. This can occur if you are generating one of the reports that doesn’t support...
Wed, 6 Jan, 2021 at 9:22 AM
An invalid time zone can be set on a GS2 processor and cause NTP time sync to set an inappropriate local time, causing time to appear to be an hour behind. ...
Wed, 6 Jan, 2021 at 3:11 PM
Description - There is a time-window where if a GS2 loses power and has power re-applied, Windows will not reboot and the Status and Camstat LED will be bli...
Wed, 6 Jan, 2021 at 9:19 AM