FAQs

Frequently asked questions

What is GRIDSMART's Camera Resolution & bit rate?
Fisheye Camera Image Resolution : 1280x960 Image size : approx. 150kb Frames per second : Detection -10 Streams -10 Each stream will use roughly u...
Mon, 26 Oct, 2020 at 9:59 AM
How do you protect against power surges?
Proper cabinet and camera grounding is critical. Use of the GS-3-SMC2 or GS-3-SMCH Smart Connect box is also highly recommended for additional surge protect...
Fri, 14 Jul, 2017 at 10:19 AM
How should the Camera be installed?
At least 30 feet in the air, no more than 75 feet from the center of the intersection, and no more than 150 feet from the stop lines. The camera must also b...
Tue, 8 Aug, 2017 at 8:07 AM
How to see diagnostics, phases, and calls
Current Diagnostic data for a connected site can be displayed by clicking the stethoscope icon on the Site Menu.   Current phases and calls for a connected...
Fri, 30 Jun, 2017 at 10:04 AM
What is the maximum length cable run for a Camera?
100 meters (328 feet) without a repeater. The cable can be extended twice, up to a maximum of 300 meters (984 feet) using two GRIDSMART repeaters. Note that...
Fri, 14 Jul, 2017 at 10:18 AM
How do you connect to a Processor?
The primary and recommended way to interact with a GRIDSMART Processor is with the GRIDSMART Client running on a Windows PC. You connect your laptop with an...
Wed, 24 May, 2017 at 12:01 PM
How to add a module license to a processor
For Processors with GRIDSMART version 19.3 and later:  Connect to the WebUI and under the Modules tab browse the computer to locate the XML file and upload...
Mon, 22 Jul, 2019 at 2:35 PM
GS2 Processor feels hot to the touch
GRIDSMART is computationally demanding and makes full use of the GS2 Processor capabilities. It is not surprising that the GS2 often seems hot to touch, par...
Thu, 19 Oct, 2017 at 7:16 AM
What does the Legacy Processor front panel Show?
The front panel of the Legacy GRIDSMART Processor is used to relay a small but useful set of operational information. It will cycle between various states t...
Mon, 16 Oct, 2017 at 2:24 PM
How does GRIDSMART count turning movements?
GRIDSMART records turning movement counts based on the direction an object travels with respect to the flow arrow of the last exited zone. This means that d...
Tue, 17 Oct, 2017 at 3:57 PM