Known Issues
Description: When the Processor cannot communicate with a configured camera, the Processor will reboot the cameras in an attempt to recover the missing came...
Tue, 30 Oct, 2018 at 9:32 AM
Description - The GRIDSMART Client may show outputs as unassigned under the following conditions - User is running v6.8 Client and viewing a site from a pre...
Tue, 30 Oct, 2018 at 9:32 AM
Description: Rarely the GS2 Processor may hang during a firmware update. You will notice that the Processor will not proceed through the update process co...
Tue, 30 Oct, 2018 at 9:32 AM
Description: The Realtime Data feature has a bug that miscalculates 15 minute totals used in generating volume alerts and data supplied by the following rea...
Tue, 30 Oct, 2018 at 9:32 AM
Description: The GRIDSMART Client can hang while loading due to a corrupt configuration file in the Windows user profile. The user will see a grey bar acro...
Mon, 22 Jul, 2019 at 3:29 PM
Description: Sites with a missing Postal Code will prevent "Info Dialog" and "Site Settings" from opening in the client. Solution:...
Tue, 30 Oct, 2018 at 9:32 AM
Description: This is a software issue that may affect some GS2s with serial number up to and including GS2-2785, running Firmware 6.6 or 6.7. Client connec...
Tue, 30 Oct, 2018 at 9:01 AM
Description: If a processor appears to be losing performance after connecting to a network known to include AXIS encoders, the processor may be overwhelmed ...
Tue, 30 Oct, 2018 at 8:58 AM
Issue - Pedestrian zones do not properly display phase information. Description - Pedestrian zones do not properly display phase or output informati...
Tue, 30 Oct, 2018 at 8:59 AM
Description: The Client may fail to connect or show intermittent connectivity with a Processor running GRIDSMART 6.6 or 6.7. If there was no site card befor...
Tue, 30 Oct, 2018 at 9:33 AM